Deployment and System Support (FAQ)

Our client has a legitimate digital signature certificate, usually Will not be falsely reported or detected by mainstream anti-virus software . However, under certain high-intensity security policies, in order to ensure the stability of the monitoring function, we recommend adding the client program directory to the trust zone (whitelist) of the anti-virus software, and we will provide detailed operation guidelines.

 support。

For medium and large enterprises with domain environments (Active Directory), we provide MSI installation packages and scripts to support AD domain policy direct distribution , to achieve batch silent installation without employee awareness. For domain-free environments, one-click installation is also supported by generating exclusive links or QR codes and sending them to employees via email/WeChat.

Server configuration depends on the number of controlled hosts. Generally speaking, to manage less than 100 terminals, ordinary i5 or i7 class PC + 16G memory + 500G hard drive Can be used as a server； If there are more than 500 terminals, it is recommended to use a professional rack server and configure a RAID disk array to ensure data reading and writing performance.

Can.

System support Cross-segment and cross-Internet connect. If it is an intranet with multiple network segments (VLAN), you only need to communicate the server IPs. ； If it is a remote branch, as long as the server has a public network IP (or is deployed through a cloud server), unified and centralized management of terminals around the world can be achieved.

Won't.

The client has Offline caching mechanism . When an employee's computer is disconnected from the Internet, operation records and screen recordings are automatically stored in a local encrypted cache. ； Once the computer returns to the Internet, the backlog of data will be automatically transferred to the server in the background to ensure data integrity.

Won't.

We have adopted advanced Intelligent compression algorithm and differential transmission technology , the screen transmission only transmits the changed pixels. In regular office scenarios, the average network usage of a single terminal is very low (usually at the KB/s level), and even large-scale deployment will not cause intranet congestion.

System deployment is very simple , usually only need to open Very few specific communication ports(Such as TCP port, will be provided during specific installation). If you are using the cloud SaaS version, the intranet firewall only needs to allow the client to access the external network server IP without complex port mapping configuration.

 unnecessary.

System support Automatic upgrade of the entire network . Administrators only need to load the upgrade package on the server side, and all clients will automatically detect and complete the upgrade silently the next time they are connected to the Internet. No manual intervention is required throughout the process, greatly reducing the operation and maintenance workload.

cannot.

The client uses Driver-level self-protection technology , the process cannot be ended through the task manager, and the file cannot be deleted directly. Also, the uninstaller requires the input Administrator-specific anti-uninstall password can be run, completely eliminating the possibility of employees removing the monitoring software without permission.

The Insight MIT system itself will not pop up a window to request employee authorization. , but in order for the data you capture (such as violation records) to be legally valid, you must obtain employee authorization offline (paper documents or rules and regulations).